Chativ

For E-commerce

Your 24/7 AI Support Agent for E-commerce — Without Hiring Extra Staff

Chativ learns your products, shipping policy, and returns process automatically — then answers customer questions around the clock for $29/month.

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The Support Problem Every E-commerce Business Faces

Sound familiar? You're not alone.

  • Customers ask the same shipping and returns questions hundreds of times per month
  • Support emails pile up overnight and on weekends when no one is online
  • Unanswered questions at checkout cause cart abandonment
  • Hiring a part-time support rep costs $1,500–2,500/month minimum
  • Generic chatbots don't know your specific products, policies, or prices

Questions Chativ Handles Automatically

Real questions your E-commerce customers ask every day.

  • "Do you offer free shipping?"
  • "How long does delivery take?"
  • "What's your return policy?"
  • "Can I change my order after placing it?"
  • "Do you ship internationally?"
  • "What sizes do you carry?"
  • "Is this item in stock?"
  • "How do I track my order?"
  • "Do you offer gift wrapping?"
  • "What payment methods do you accept?"

Up and Running in 3 Steps

No developers. No complex setup. Seriously.

  1. 1

    Paste your website URL

    Chativ crawls your product pages, policies, and FAQs automatically. No manual data entry.

  2. 2

    Customise your widget

    Match your brand colours and set your welcome message. Takes about 2 minutes.

  3. 3

    Add one script tag

    Copy one line of code to your site. Your AI is live. No developers needed.

What E-commerce Businesses Use Chativ For

The most common workflows our customers automate.

24/7 Customer Support Without Overnight Staff

Customers shop at all hours. Chativ answers questions about shipping times, return windows, and product details around the clock — including 3am on a Sunday. When a question needs a human, it captures the visitor's email and notifies your team instantly.

Reduce Cart Abandonment at the Point of Decision

A customer about to buy often has one final question — a hesitation that, unanswered, leads them to close the tab. Chativ handles these last-mile questions automatically, giving visitors the confidence to complete their purchase.

Stay Current Without Manual Updates

Add a new product, change your shipping rates, or update your return policy? Chativ re-crawls your site on schedule or on demand, so its answers always reflect your latest content. No manual retraining.

Never Lose a Warm Lead

When the AI can't answer confidently, it asks for the customer's email and question — then notifies your team immediately. You always have a second chance to close the sale.

The Cost of Not Having Chativ

The math is pretty clear.

Part-time support rep

$1,500–2,500/mo

Intercom for same volume

$524+/mo

Chativ

$29/mo

Flat rate. No limits.

🔥 Beta price

Frequently Asked Questions

Everything you need to know before getting started.

Does Chativ work with Shopify and WooCommerce?
Yes. Chativ is a simple script tag that works on any website platform — Shopify, WooCommerce, Squarespace, or custom-built stores. No app installation required.
How does Chativ learn my product catalogue?
Paste your store URL and Chativ crawls every page automatically — product listings, category pages, policies, FAQs. It builds a complete knowledge base from your existing content. When you add new products, trigger a re-crawl from your dashboard.
What if a customer asks about their specific order?
Chativ answers questions based on your website content — general shipping times, return policies, and product information. For specific order enquiries (tracking a specific order), it escalates to your team with the customer's contact details.
Can Chativ handle questions in multiple languages?
English is fully supported today. Spanish, French, German, and Portuguese are coming soon. If your customer base is primarily English-speaking, Chativ is ready now.
What happens when Chativ can't answer a question?
It asks the customer for their email and question, then notifies your team instantly via email or Slack with the full conversation. You never lose a customer enquiry.
Is there a limit on how many questions Chativ can answer per month?
No. Chativ is $29/month flat with no conversation limits. Handle 50 questions or 5,000 — same price, no overage charges.

Also Built For

Chativ works across different business types.

SaaS Products

Automate tier-1 support, accelerate onboarding, and capture leads from pricing questions.

See SaaS use cases →

Indie Hackers

Stop answering support while you're trying to ship. Stay in flow — Chativ handles the inbox.

See Indie Hacker use cases →

🔥 Beta pricing — locks in for life

Ready to Stop Losing Customers to Unanswered Questions?

7-day free trial, no credit card required. Then $29/month while in beta — price goes up at launch.

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